Q. What is counselling and family therapy?

Ans. Counselling is a form of psychotherapy and it is a goal-oriented process that helps clients in recognizing, facing, accepting, and resolve their problems.

It helps in assisting clients who are experiencing problems in various areas such as relationships, academics, or school-related problems, depression, anxiety, trauma, and issues from the past that negatively and profoundly affect a person’s daily functioning.

Family therapy is also a form of psychotherapy that involves all the members of a family. The treatment is usually directed toward the whole family unit.

Family therapy helps to deal with problems involving family structure and family interaction patterns. It is used to resolve conflicts and improving relationships and communication within a dysfunctional family.

Q. In which problems counselling and family therapy is helpful?

Ans. It is widely used in dealing with a variety of problems. Some of these problems are mentioned below:

  • Providing psychoeducation and psychosocial support in mental health problems such as depression, anxiety, phobias, schizophrenia, eating disorders, mania, personality disorders, and various disabilities such as ADHD, SLD.
  • Career guidance
  • Marital/Relationship Issues and conflicts
  • Family conflicts and dysfunction
  • Daily life problems and any such issue which disturbs the normal functioning of an individual
  • Grief and bereavement
  • Childhood and adolescent problems
  • Emotional and behavioral problems

Q. How much I will have to pay for one session?

Ans. You will have to pay Rs.600 only per session.

Q. Why do I have to pay this much amount?

Ans. Usually, if you visit any psychiatrist or clinical psychologist for online therapy or offline consultation then it will cost you at least Rs.1500-3000 for one visit/session. The amount we are charging is fair enough when you compare it.

Q. Why you are not receiving payment’s through net banking via debit and credit card ?

Ans. To protect you from online fraud and hacking we are only taking payments via the safe mode of QR code and UPI ID. You can use Paytm, Phonepe, Google Pay, or your banking apps to make the payment.

Q. How long will be each session?

Ans. Each session has fixed duration of 45 minutes.

Q. If I cancel my appointment then, Will I get a refund and when?

Ans. Do not worry if your appointment is canceled the amount you paid will be refunded to your account within 7 business days.

Q. Can I reschedule my appointment?

Ans. To reschedule your appointment you need to put your request along with your desired schedule by filling out the contact form given on our website in the contact us section of our homepage.

Q. What if I want to change my therapist?

Ans. If you are not satisfied with your current therapist then you can book your appointment with another consultant from our team. Your satisfaction is very important to us.

Q. Why are you only providing your services via video calling, why not using chat and calling?

Ans. We believe that online or offline counseling and family therapy services lose their human touch via phone call and texting. It hinders our ability to empathize with you and form our therapeutic relationship.